When contacting Buena Vista or Disney, please be polite and thank them for taking the time to receive our feedback about our favorite films.

Why is sending an e-mail better than sending a letter?

We are told by Disney that letters can become lost in the mail or get misdirected. They also take much longer to process.

E-mails are much much better because they can be received quickly and can be saved in a database. It is easier for the Consumer Relations department to compile the e-mail requests and forward them to the decision makers within Disney.

A tally is kept of each title requested, instead of listing all films in a single email put each film request in a different message. Including reasons for your request (a paragraph or so) is recommended.

Important Note: Do not include ideas about DVD bonus features or other concepts. Asking for the Japanese audio track is OK but any messages with new feature requests are sent to the Legal Department instead of being entered into the tracking database.